Customer support sold me on the device. Check out what 1,643 people have written so far, and share your own experience. You can stay online anywhere to navigate your journey or share moments anytime. About Skyroam|Solis Hotspots Skyroam Solis Lite Hotspot | WiFi Wherever You Travel Skyroam WIFI Hotspot | Stay Connected After I purchased and trying it out for a day the Wif connection kept on logging me out. Skyroam Specialist - Tristan immediatly replied and resolved the issue that I had with my subscription. Sometimes the payments with credit card fails, but if you manage Paypal you won't face any problems. Since our device is an old model which has problem on the daypass choosing button, the customer service would take the prompt reply to our queries each time. Available in the Solis App, Online Portal, or Skyroam.com. 1. Mesh Ventures and . Mr. Biron Xie; . Join to Connect . Skyroam Solis Battery and Charging Help. I highly recommend the solution to anyone who travels or just wants the flexibility to use WiFi when and where one wants. Skyroam Solis Customer Service Rentals. Skyroam is a reliable tool to travel, the customer service is great and they solve your questions and issues always. The app also doesn't work consistently. As a serial technology entrepreneur and travel zealot, Skyroam founder Jing Liu found one aspect of travel especially challenging—finding reliable mobile WiFi at a reasonable cost. # How to use SIMO. Available on iOS and Android. Thank you Skyroam for a solid product and service! SIM-FREE: No SIM swapping or SIMs inside, works with Skyroam's patented virtual SIM technology to connect to local mobile networks; Connect With The Solis WiFi App: Control your hotspot and manage service plans through one easy smartphone app. Using Skyroam - when it works, it's amazing! Ran out of day passes and you're not able to use a computer/phone to buy passes. Enjoy unlimited fast secure WiFi across 130+ countries for low rates and no contracts. Skyroam Solis Review: Technical Details. Secure & Shareable: Encrypted connection for 10 devices. It really didn't work very well. What I particularly like is how easily I could take out a subscription online. Check out what 1,961 people have written so far, and share your own experience. 3.6(76 Reviews) 88 Answered Questions. After logged in successfully, close your wifi and click the . eventually we emailed customer . Skyroam Customer Support January 20, 2021 22:44 Skyroam now offers a live chat opportunity to reach our support team for real time question exchange and hotspot troubleshooting. Read about their experiences and share your own! $119.99. And, to be fair, they had a good offer for me too! The 4G LTE technology ensures ultrafast Internet with coverage in more than 130 countries, while the compact, pocket-size design offers portability, letting you carry the device wherever you go. You will see a pop-up with a unique coupon code. Inspired by a vision of a more connected world, Jing developed and patented the virtual SIM technology in 2008, enabling mobile . For service on up to 10 devices. I could not recharge or eventually even turn on! I bought it for a trip to Finland. Hotspot works by connecting to cellular towers via its VirtualSIM and creating a Wi-Fi . Shop Skyroam Solis Lite 4G LTE Wi-Fi Hotspot with Built-In Powerbank & Case 9842853, read customer reviews and more at HSN.com. implementing cloud-based phone systems and CRM tools, launching domestic and . Skyroam Customer (1 Year), David Wright York, Maine Ok, now that you know the basics, let's look at the review of Skyroam's technical details and features and my experience with it. My wife and I travelled to Japan from Feb 5 to 10 and we rented the Pupuru pocket wifi. Inspired by a vision of a more connected world, Jing developed and patented the virtual SIM technology in 2008, enabling mobile . Tried to charge the batteries and the unit got very hot. Skyroam - Solis X Wi-Fi SmartSpot. Had to repeatedly shut it down and boot it back up to get the least amount of wifi. Good customer service. 4.3(32 Reviews) 53 Answered Questions. Shenzhen-based Skyroam, which provides global WiFi service via its hand-held gadgets, has closed its Series C2 round, bagging USD 20 million, 36Kr reported on Tuesday. And the contact is still going well here. I had a little bit of trouble getting it setup initially, but customer service was able to resolve that for me and once I was running -- it worked flawlessly. Activate each Daypass when needed. A: Answer Hello Balloon, Skyroam Solis devices are simply not made to replace home internet services; the purpose of our device is to serve as a portable wifi hotspot. Skyroam makes it easy for travelers to connect around the world, with the portable global WiFi hotspot & power bank. It'll work for my home wifi TV's at home. Unlimited Global Daypass: $9/day $9 for 24 hours of unlimited WiFi. Available on iOS and Android. Skyroam Pros. The Wi-Fi in my rental went out for 5 days and Skyroam meant I didn't miss a beat at work, OR after hours when I wanted to check social media/stream videos. Secure & Shareable: Encrypted connection for 10 devices. The Solis Lite Wi-Fi hotspot is the perfect hub for any on-the-go lifestyle. Lights, Buttons and Product Start Guide. Download SIMO from Google Play Store, and install in your device. Each Daypass allows 24 hours of unlimited Global WiFi for service on up to 10 devices. $9 per day. (include picture of the back of device that shows SSID/PW) When you are ready to connect, go to your phone or computer 'WiFi settings' to locate the Skyroam network SSID. Buy and activate 24-hour unlimited global daypasses anytime or subscribe to a monthly plan for WiFi all the time. Ensure you are using the proper cable: Try using the factory charging cable that came with the hotspot. Skyroam service is currently available in 130+ countries, and we are always working on expanding to new destinations! I finally wanted to return the product and was asked by Skyroam customer service to return it by mail to the Skyrom office in Richmond, BC. I highly recommend the solution to anyone who travels or just wants the flexibility to use WiFi when and where one wants. Get big savings with low rates and never worry about roaming fees again. Top up anytime for just $6/GB. Please check whether your device is still connected to Skyroam WiFi. We have been using skyroam wifi device for couple years. Get Support 24/7: Contact customer service within the app. The Skyroam global hotspot device itself is quite small, about the size of a deck of card but round. Power Bank 4700 mAh, USB-C outlet for all day use and on-the-go charging. You must redeem the points on the Skyroam.com Rewards page. And Rental hotspots include all of the day passes for your trip! Contact Information Help FAQ USA / International based support: support@skyroam.com 1-855-SKYROAM (759-7626) Europe-based support: support_eu@skyroam.com +49 3072621894 Chinese based support: support_asia@skyroam.com +1 (855)910-9505 . I have been attempting to contact customer service about the issues, we are going on 3+ weeks now with no real resolutions. Also even though I had 1 or 2 bars bar on my cell phone the unit would not connect to WiFi (Same issue while I was in Florida during July 4th with 4 bars on my cell phone). 2. Battery drains down very quickly. Director, Customer Support at Skyroam San Francisco, California, United States 500+ connections. Skyroam Customer (1 Year), David Wright York, Maine Customer Contact. No SIMs or tedious configuration needed. Buy Skyroam Mobile Hotspot: Global WiFi // Unlimited Data // Connect 5 Devices // Pay-as-you-go // SIM-Free Coverage in Europe, North and South America, Asia, Africa, Australia: Cell Phones & Accessories - Amazon.com FREE DELIVERY possible on eligible purchases Scroll down and click on one of the many service plan redemption options. As a serial technology entrepreneur and travel zealot, Skyroam founder Jing Liu found one aspect of travel especially challenging—finding reliable mobile WiFi at a reasonable cost. Rentals Details: Skyroam Solis Support Rentals.Rentals Details: Skyroam Rental Return, Cancellation, Exchange Policy.Rentals Details: If you wish to purchase your rental device, please contact our support team ([email protected]skyroam.com / 1-855-759-7626).Our support team will issue you an invoice for purchasing the device.Once the invoice is paid .
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